Hola @ Yurong Zhu
Sí, eso fue lo primero que hice, ponerme en contacto con ellos, pero siempre me responden con respuestas genericas por eso he acudido a otros medios como este. A continuacion la respuesta de ellos a las mismas preguntas que hice aqui en el foro, en ningun momento hablan de desviaciones ni ninguna explicacion que se ajuste a mi caso.
Cual otro foro me recomiendas en donde pueda tambien hacer esta pregunta? Muchas gracias por tu tiempo!
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Please note that when defining the Stop Loss for a SELL trade on the chart, it is important to remember to add the spread.
All trading quotes include a two-way price, the SELL and the BUY rates. The sell rate is always lower than the buy rate.
When you close a SELL position, it will close at the current BUY rate. As per the industry standard, our charts only display the SELL rate. Consequently it is necessary to add the spread to the prices on the charts in order to define the BUY rate.
Should you require further assistance or information, please reply to this message or chat live with us during our business hours.
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We apologize for the delay in getting back to you. We are currently experiencing record volumes of requests due to our expanding customer base.
This is all part of eToro's growth as a company and we aim to get back to our normal response times as quickly as possible.
Kindly note for the leverage held on the trade.
Kindly note that the leverage (risk level) is the loan you get from your dealer, which enables you to transact quickly and cheaply with a small amount of initial capital.
The best way to understand leverage is through an example of how it affects your profit or loss potential. If you trade with no leverage at all and invest $1,000, for every 1% move in the market you can gain or lose $10 which equals 1% of $1000.
In comparison, if you will invest the same $1,000 and trade using X100 you will be able to trade a position that equals $100,000.
Since 1% of $100,000 equals $1,000 this means that for every 1% move in the market you can gain or lose $1,000.
For more information about Leverage, please take a look at the following link:
http://www.etoro.com/trade/leverage-and-margin.aspx
Alternatively you can visit out help page and knowledge center in our FAQ’s:
http://www.etoro.com/help/
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Please note that when defining the Stop Loss for a SELL trade on the chart, it is important to remember to add the spread.
All trading quotes include a two-way price, the SELL and the BUY rates. The sell rate is always lower than the buy rate.
When you close a SELL position, it will close at the current BUY rate. As per the industry standard, our charts only display the SELL rate. Consequently it is necessary to add the spread to the prices on the charts in order to define the BUY rate.
Should you require further assistance or information, please reply to this message or chat live with us during our business hours.
Saludos
España